Frequently Asked Questions
Everything you need to know about your dance gear and studio experience.
How do I determine the correct size for dance shoes?
Dance shoe sizing often differs from street shoes. We recommend referring to the specific size chart on each product page. Generally, ballet slippers should fit like a second skin without pinching the toes.
What is your return policy on performance wear?
We offer a 30-day return policy for most items. However, for hygiene reasons, tights and undergarments cannot be returned once the packaging has been opened unless there is a manufacturing defect.
How long does shipping take for custom team uniforms?
Custom team orders typically take 3-4 weeks for production and processing. Standard shipping then takes an additional 3-5 business days depending on your location.
Are your dance floors and mats suitable for home practice?
Yes, our portable dance floors and high-impact mats are designed for both professional studios and home use, providing the necessary shock absorption and controlled slip for various dance styles.
Do you offer bulk discounts for dance schools?
We provide exclusive tiered pricing for registered dance studios and competitive teams. Please contact our wholesale department with your studio credentials to set up a professional account.
How should I care for my leotards and costumes?
To preserve the elasticity and delicate fabrics, we recommend hand washing in cold water with mild detergent and laying flat to dry. Avoid using fabric softeners or tumble dryers.